Xceed is Short Listed For The Non European Call Centre Award of the year
September 20, 2007
Sep 20, 2007 -- /prbuzz/ --For eleven (11) consecutive years, The European Call Centre of the Year Awards has been very successful and is celebrating its success this year at the upcoming Call Centre Expo (CCE), which will take place on September 26-27, 2007. Xceed is one of the strongest nominees for the second most competitive category at European Call Centre Awards (ECCA) this year, “The Non European Call Centre” award category. The ECCA ceremony will be held at the Birmingham Hilton Metropole, on September 26th, the first night of Call Centre Expo, where the entire industry will gather together to celebrate outstanding achievements in the contact centre industry.
The past two years have been proliferating with awards for Xceed. In the year 2006, Xceed has been awarded the Microsoft Premier Vendor Award for the year 2006 which accredits the role that Xceed has been taking as a valuable partner to all its clients, contributing to their success and prosperity. For the two consecutive years 2006 and 2007, Xceed has been crowned with Outsourcing Service Provider of the Year Award from Insights Institute, The OSP award is presented to companies that have demonstrated their ability to leverage both human and technical resources to maximize customer satisfaction and company’s return on investment. According to Ossama Nazmi, Xceed Sales and & Marketing Director “ Xceed is soaring with its achievements this year by being short listed for that award, which is even a greater challenge yet an opportunity to reaffirm our solid operating performance”.
Xceed plans to reinforce its presence in the UK market through its remarkable and unsurpassed participation at the Call Centre Expo (CCE). This year Xceed will be participating in the Information Technology Industry Development Agency (ITIDA) Egyptian Pavilion. There will be six (6) companies that will be co-exhibitors in the Egyptian Pavilion this year. The Egyptian Pavilion will be over an area of 70 square meters. Xceed is taking its participation upscale to the extent of sponsoring the Call Centre Focus award’s dinner. This is CCE’s 9th year as Europe’s number one exhibition for professionals committed to delivering improvement in the customer contact industry. CCE has attracted 5,168 attendees last year and over 300 exhibitors.
“This year’s participation comes in line with Xceed's strategy to promote business partnerships between itself and the UK market” explains Ahmed Refky Vice president for Strategy and Business Development – Xceed . “We are very pleased that we have been short listed this year for CCF’s Non European Call Centre award which stands as a tribute to outstanding performance in the European Call Centre community reflecting our strong determination from the beginning of our commencement in 2001 to be a global company, and the continuous effort we have invested in the European market and that is exactly what Xceed is aiming to do – help companies across the globe provide the very best experience to their customers.” According to Ossama Nazmi Sales & Marketing Director- Xceed “CCE is not a new venue for Xceed, every year we are here due to the nature of the show and the value that it brings to our marketing and sales efforts. Big providers like us need to be present in such big events”.

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About Xceed:
Xceed is one of the largest and most sophisticated contact centres in the Southern Mediterranean region with a capacity of 1,600 seats. Xceed provides business process outsourcing services to commercial and government clients, including a number of offshore Fortune Global 500 companies around the world like Microsoft, Oracle, General Motors, and many more. It currently manages programs for clients covering four (4) different continents in eight (8) different languages. Xceed is the first and only COPC-2000® CSP Standard certified contact centre in Africa, Middle East, and Southern Europe.

For more information, please contact:
• Mayi El Maddah, Xceed Marketing Communication Managger
Tel: +202 3 776 3021 or Mobile: +20 1002221448
Email: This email address is being protected from spam bots, you need Javascript enabled to view it
URL: www.xceedcc.com

• Heba Shabanna , Xceed Marketing Communication Specialist
Tel: +2 02 3 776 3016 or Mobile: +2 010 544 2344
Email: This email address is being protected from spam bots, you need Javascript enabled to view it
URL: www.xceedcc.com
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