PlumberSurplus.com Enhances Learning Center with Buying Guides
PlumberSurplus.com Enhances Learning Center with Buying Guides

Riverside, CA
August 22, 2007

PlumberSurplus.com, a leading internet retailer specializing in home improvement, plumbing and building products has increased their learning center content with buying guides and videos. The learning center incorporates buying guides, videos, definitions and how to guides to provide specific information on the ins and outs of purchasing a multitude of different products.

http://www.plumbersurplus.com/Buying-Guides/

PlumberSurplus.com has been active in the ecommerce retail industry since 2004. Their product offering spans a wide range of residential and commercial applications. Due to this large product offering PlumberSurplus.com felt that creating buying guides was necessary to contribute to the customer experience. Their buying guides were created by industry experts to help the customer make more informed purchasing decisions. Buying guides are reference tools about a specific type of product or product line, designed to educate the consumer and provide instruction.

Making an informed decision can be difficult when taking on “do it yourself” projects, especially for consumers that are not familiar with home improvement tasks. PlumberSurplus.com has incorporated information into detailed buying guides on products for the kitchen, bathroom, pumps, lighting, tankless water heaters and more. By educating customers, these buying guides help the customer to find the exact products they are looking for and thus provide a valuable tool for purchasing decisions.

Zachary Applegate, PlumberSurplus.com’s Search and Marketing Manager has observed the improvement in the overall customer experience. “Buying Guides have improved the customer experience by letting the customers learn on their terms whether it’s through text or video. This specifically comes into play with complex products like tankless water heaters which have certain requirements for installation. By creating buying guides for our customers they are able to inform themselves about the product empowering them to make a purchase while also relieving a customer service burden.” commented Mr. Applegate.

PlumberSurplus.com is continually adding content rich features to create the most comprehensive home improvement website, and buying guides are contributing to this process.

About PlumberSurplus.com

PlumberSurplus.com offers its customers tens of thousands of plumbing, home improvement, and building products in a range of categories including Kitchen and Bathroom, Water Heaters, Lighting, Pumps, Tools, Access Doors, Valves, Commercial and more. Individuals and businesses can shop quickly and easily at PlumberSurplus.com 24 hours a day, 7 days a week. PlumberSurplus.com, launched in August 2004, is headquartered in Riverside, California. For more information, visit http://www.plumbersurplus.com. PlumberSurplus.com™ and Point. Click. Plumb.™ are trademarks of PlumberSurplus.com.

For more information please contact:
Vanessa Hofmann
951-588-0385
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www.plumbersurplus.com
About the Press Release
PlumberSuplus.com improves the customer experience by providing information in their Learning Center such as buying guides, to help the customer make an informed purchasing decision.


 
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