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Software System Brings Security Customers into the Loop

By stnews.com staff writers
Posted on 30 November 2007

New web-based software enables users to control and monitor business security systems from anywhere with an Internet connected PC, a personal digital assistant (PDA), or a text-enabled cell phone. Managers can check the alarm status, arm and disarm the system, view the events history, as well as add and delete users. Additionally, notification lists can be set up online to specify e-mail or text alert recipients concerning alarm and non-alarm activities and stipulate the circumstances under which those will be sent.

Protection One, Inc. (Lawrence, KS, USA) has introduced e-Secure. An e-Secure user can log in to Protection One's interactive Web site to control and monitor his or her company's security system.

"e-Secure can be a very valuable tool for almost any business," said Richard Ginsburg, Protection One's president and CEO. "Not only can e-Secure's remote access capabilities save time, protect inventory, and increase productivity for a business, but by getting business owners or managers quickly involved with real-time notifications, it can also help reduce false alarms and enhance alarm verification."

Protection One's new offering gives customers 24-hour access to their business security system, while they still receive full central station service. "e-Secure customers are really getting two systems in one; a traditional security system that is monitored by Protection One's central station, and a system that can be controlled and monitored remotely and directly by the customer," Ginsburg said. "We have integrated security-system, Internet and wireless-communication technologies into a comprehensive business security system that helps provide peace of mind while allowing for superior control and access as well as helpful business management tools."

By sending an e-mail and/or text message, Protection One's e-Secure also can alert customers to alarm events, such as break-ins or the presence of smoke, carbon monoxide, etc., as well as non-alarm events, for example, when restricted or dangerous areas are accessed. In addition, e-Secure can notify Protection One customers of environmental accidents such as water leaks and temperature extremes, which may damage or destroy valuable assets and inventory or harm employees or customers.

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